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Objective
se2 wanted to improve its ability to price and manage the risk of its complex portfolio of service offerings and processes for the Life and Annuity industry.
Results
Evaluated a portfolio of dozens of services that consisted of hundreds of functions by conducting over 50 interviews with subject matter experts from across the company.
Repositioned the service portfolio focusing on 10 major service offerings to bring increasing levels of clarity and value to the marketplace. Documented the strategic, operational, and technology details of the major service offerings to improve the ability to scope and manage projects.
Compiled a complete inventory of annuity processes to establish a consistent baseline for pricing conversions and ongoing outsourcing services. Used the inventory of processes as the basis for a proprietary Risk Management Framework.
Facilitated a process analysis and risk management session in 2009 with se2's two largest clients - Goldman Sachs and Prudential. The session focused on process controls to mitigate operational and technology risks across key annuity processes.
Prior to starting Balanced Growth Consulting, Jason M. Bordui was the lead consultant for the se2 operational strategy, business plan, and formation stage. Balanced Growth has continued to consult se2 on key strategic priorities.
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